Wilsonart International

Privacy Policy

©2006 Wilsonart International, Inc. All Rights Reserved.

  1. We at Wilsonart International, Inc. take your privacy very seriously. You can access the majority of our website without providing any personally identifiable information.. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: <http://www.wilsonart.com>.
  2. We differentiate between:
    a) Anonymous Information - information that cannot be linked with any particular person. Each time a visitor browses our web site the browser provides certain information, such as the type and version of the browser, the Internet Protocol (IP) address assigned to your computer, and the type and version of your operating system. Our Internet server also tracks the dates and times of visits, lengths of visits, resources accessed, and other non-personal information associated with the visit. Anonymous information is valuable to us as it helps us determine what features are used or not used, where we need to make changes or improvements, and other information to make our web site better for our customers.
    b) Personally Identifiable Information - information that can be linked to a particular person. Each time a visitor orders a sample or a brochure a name and address must be provided in order for us to fulfill the request. We also may ask that the visitor provide a name, phone number and / or email address, company name (if applicable), and fax number (if applicable.) The information we request is optional, but we may not be able to fulfill your request without it.
  3. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information.
  4. Our site uses non-persistent (temporary) cookies to keep track of your shopping cart. Our site also uses persistent cookies in order to track web site visitor statistics and preference selections. These persistant cookies do not contain any Personally Indentifiable Information and are only used to track web site visit statistics and trends in order to help us create a better online experience for our visitors.
  5. This site contains links to other sites. Wilsonart International Inc. is not responsible for the privacy practices or the content of such other Web sites.
  6. Our site uses an order form for customers to request information, products, and services.
    a) We collect visitor's contact information (like their name, postal address, and e-mail address). Contact information from the order form may be forwarded to our partners in order to fulfill your request in an expeditious manner. We may use the contact information to send information about our company, or promotional material from some of our partners to our customers.
    b) The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of being contacted by a sales representative; see the choice/opt-out section below.
    c) Demographic and profile data are also collected at our site.
  7. Our on-line surveys ask visitors for contact information (like their name, company name, postal address, and e-mail address).
    a) The customer's contact information is used to contact the visitor when necessary.
    b) Demographic and profile data are also collected at our site.
    c) Wilsonart International, Inc. does not sell contact information to anyone.
  8. Security: This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use industry standard security hardware and software and rely on essential security practices to assure the safety of any data you provide us.
  9. Choice/Opt-Out: Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. You may:
    a) send e-mail to smartline@wilsonart.com
    b) send mail to the following postal address: Wilsonart International, Inc., PO Box 6110, Temple, TX 76503-6110, Attn: Hotline.
    c) call the following telephone number: 1-800-433-3222
  10. Correcting and Updating User Data: This site gives users the following options for changing and modifying information previously provided:
    a) use one of our on-line forms: Homeowner Information Edit Form or Professional Information Edit Form .
    b) send e-mail to smartline@wilsonart.com
    c) send mail to the following postal address: Wilsonart International, Inc., PO Box 6110, Temple, TX 76503-6110, Attn: Hotline.
    d) call the following telephone number: 1-800-433-3222
  11. Contacting the Web Site: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may:
    a) send e-mail to webmaster@wilsonart.com
    b) send mail to the following postal address: Wilsonart International, Inc., PO Box 6110, Temple, TX 76503-6110, Attn: Webmaster.
  12. Wilsonart will comply with applicable law regarding privacy rights in all material respects, and will review and update this policy from time to time as deemed appropriate without notice. Further, nothing in this policy is intended to alter or modify any current internal policies or practices of Wilsonart with respect to its current, former or prospective employees.
  13. The above policy is based on policy statements that may be found on the website of TRUSTe at http://www.truste.org, which is not responsible for the content of this policy.

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