Questions & Answers

What is the Wilsonart Laminate Standards line?

The Standards are an enriching palette of solid colors and designs geared to be the most up-to-date color and design offering in the decorative surfacing industry today. The Standards are updated regularly to reflect and anticipate changing design trends.

Do laminates fade?

Laminates will fade if exposed to direct ultraviolet light, such as from an open window or external exposure. All of our colors are actually checked in a Fade-Ometer to be certain that they will maintain their normal coloration in indoor use within acceptable limits established by NEMA LD3-2000.

How much heat can laminate stand before it discolors? Before it delaminates? How hot can a pan be before it ruins laminate by sitting directly on the surface?

As a rule, a maintained temperature of 285°F can discolor a laminate. Contact adhesives typically can be reactivated or soften at around 200°F, which will allow the laminate to pull loose. The reactivation or softening of a contact adhesive will depend upon the melt point of the rubber compound. Repeated heating may cause the laminate and adhesive to react and finally deteriorate after continual exposure to temperatures above 150 degrees Fahrenheit. A pan of boiling water may be accidentally placed on a countertop without causing damage, but a hot dry pan should never be placed on a laminate countertop, since the exact temperature of the pan is unknown.

How should laminates be cared for?

All Wilsonart Laminate, regardless of finish, should be treated and cared for in the same way. Wash it with a soft, clean cloth and mild soap, rinse well with water, dry, and the finish will last for a long time. A soft brush may help clean the more heavily textured finishes.

Does Wilsonart participate in any color coordination programs?

Yes, currently Wilsonart participates in coordination programs with Woodtape and Canplast (edge banding), as well as with the members of the Healthcare Design Resource Alliance (providers of healthcare furnishings).

How is a decorative laminate design created?

Designing laminate involves several steps: the main objective is to address design and color relative to what we think the market will want. During the design process, we work with décor paper printers, designers and color/design consultants to develop a line that meets the needs of both residential and commercial specifiers.

Can Wilsonart match a particular color or design that is available from a competitor?

The Wilsonart Design Department has developed a list of matching and close-match options to other laminate brands. Contact your Wilsonart representative if you are in need of a match.

Are custom designs available?

Custom colors and designs in conventional laminate require huge minimum orders ? usually in the range of 250,000 square feet. Most jobs require much smaller orders, and Wilsonart Custom Laminate Services may suit their needs. Custom Laminate takes a little longer and costs more than conventional laminate, but it carries a one-sheet minimum order. For more information on Wilsonart® Custom Laminate Services, contact your local Wilsonart sales representative.

Why does Wilsonart recommend seeing a larger sample of certain designs?

The overall design scale, in the case of stones, woodgrains and certain abstracts, carries color and grain differences in veining and design variation throughout the sheet. A small sample may not represent these variations accurately. Larger samples are available through our Hotline (1-800-433-3222 or

Why do differing designs carry differing finishes?

The standard finish is selected primarily as an enhancement of the design itself. Finishes can either subdue or strengthen the color value of the design. Finishes can also affect the appearance of wear (for example, smoother finishes may show scratches more readily than textured ones).

You can choose several finish options from Wilsonart to create the look and performance qualities you seek. Non-standard finishes usually carry an upcharge and may require additional lead time.

What happens to the designs that are removed from the Standards offering; are they still available?

Yes and no. Not all designs are automatically retained when they are removed from the Standards line. Most, however, are moved into a secondary laminate line we call ?Design Group II.? The average length of availability in Design Group II is two to three years before discontinuation. Design Group II items are factory orders; and therefore may require a longer lead time.

What is a run number and what does it mean?

The run number is an index to complete factory records on exactly how a specific sheet of laminate was produced. For example: 1572 10760USA H123AB

1572 = pattern ID (in this case, 1572 for Antique White)
107 = product type
60 = finish (in this case, -60 for Matte finish)
USA = origin of manufacturer
H = year the sheet was manufactured
123 = production lot
A = press used
B = month the sheet was manufactured

If you have a technical service problem to be solved by the Product Quality Laboratory, provide the run number for the problem material. The number, as you can see, can give us the information to make the critical difference in solving your problem.

What adhesives should be used to bond HPDL?

We recommend and sell Wilsonart Adhesives, but HPDL can be bonded with practically any good adhesive: resorcinol, phenol resorcinol, urea, polyvinyl acetate, white glues, contacts and so forth. The back of the laminate sheet is sanded to enhance the ability to bond.

What causes stress cracking? How can it be avoided?

Laminate, like all wood products, will expand and contract with changes in Relative Humidity (RH%). Laminate will expand and contract more in the cross direction (width) than in the machine direction (length) with changes in Relative Humidity (RH%). This causes stress. Stress cracking relieves this stress. Rounded inside corners (1/8-inch minimum radius) will help minimize stress cracking. As always, a substrate with high internal bond strength and good adhesive bond will help minimize this problem.

How often should I clean Wilsonart Marker Board Laminate?

Marker Board Laminate should be cleaned periodically to remove all dry ink residue. It should be thoroughly cleaned if it will also be used as an overhead projection board. Marker Board Laminate, as with chalkboard, requires occasional cleaning depending on rate of usage.

How do I remove stubborn stains?

If a stubborn stain persists, the laminate can be cleaned by wiping with 409 Formula All-Purpose Cleaner, Windex, and Isopropyl Alcohol.

How do I clean Marker Board Laminate?

Marker Board Laminate can be cleaned using a dry erase marker eraser. Please clean the eraser periodically to remove dry ink residue. Should additional cleaning be required, use cleaners supplied by a dry marker manufacturer.

Is Marker Board Laminate available in all basic Wilsonart Laminate product types?

Marker Board Laminate is available in two different product types:

- General Purpose Type 136, 0.050" ± 0.005? thick (1.27mm ± 0.13mm)
- Vertical Type 336, 0.030" ± 0.003? thick (0.76mm ± 0.08mm)

What finish is used for Marker Board Laminate?

Marker Board Laminate is manufactured in #9 Gloss.

What Wilsonart colors are available in Marker Board Laminate?

Marker Board Laminate is available in 1573, Frosty White only.

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