Questions & Answers

What is a run number and what does it mean?

The run number is an index to complete factory records on exactly how a specific sheet of laminate was produced. For example: 1572 10760USA H123AB

1572 = pattern ID (in this case, 1572 for Antique White)
107 = product type
60 = finish (in this case, -60 for Matte finish)
USA = origin of manufacturer
H = year the sheet was manufactured
123 = production lot
A = press used
B = month the sheet was manufactured

If you have a technical service problem to be solved by the Product Quality Laboratory, provide the run number for the problem material. The number, as you can see, can give us the information to make the critical difference in solving your problem.

What adhesives should be used to bond HPDL?

We recommend and sell Wilsonart® Adhesives, but HPDL can be bonded with practically any good adhesive: resorcinol, phenol resorcinol, urea, polyvinyl acetate, white glues, contacts, and so forth. The back of the laminate sheet is sanded to enhance the ability to bond.

What causes stress cracking? How can it be avoided?

Laminate, like all wood products, will expand and contract with changes in Relative Humidity (RH%). Laminate will expand and contract more in the cross direction (width) than in the machine direction (length) with changes in Relative Humidity (RH%). This causes stress. Stress cracking relieves this stress. Rounded inside corners (1/8-inch minimum radius) will help minimize stress cracking. As always, a substrate with high internal bond strength and good adhesive bond will help minimize this problem.

How often should I clean Wilsonart® Markerboard Laminate?

Markerboard Laminate should be cleaned periodically to remove all dry ink residue. It should be thoroughly cleaned if it will also be used as an overhead projection board. Markerboard Laminate, as with chalkboard, requires occasional cleaning depending on rate of usage.

How do I remove stubborn stains from Wilsonart® Markerboard?

If a stubborn stain persists, the laminate can be cleaned by wiping with 409 Formula All-Purpose Cleaner, Windex, and Isopropyl Alcohol.

How do I clean Markerboard Laminate?

Markerboard Laminate can be cleaned using a dry erase marker eraser. Please clean the eraser periodically to remove dry ink residue. Should additional cleaning be required, use cleaners supplied by a dry marker manufacturer.

Is Markerboard Laminate available in all basic Wilsonart® Laminate product types?

Markerboard Laminate is available in two different product types:

- General Purpose (Type 136), 0.050" ± 0.005 thick (1.27mm ± 0.13mm)
- Vertical (Type 336), 0.030" ± 0.003 thick (0.76mm ± 0.08mm)

What finish is used for Markerboard Laminate?

Markerboard Laminate is manufactured in #9 Gloss.

What can Markerboard Laminate be used for?

Markerboard Laminate is ideal for applications in presentation areas for schools, conference rooms, planning centers, offices, portable presentation boards and lap boards. Wall applications in day care facilities, pediatric waiting rooms and children's bedrooms are excellent areas for Markerboard.

What makes Markerboard Laminate different from standard laminate?

A special melamine formulation is used to facilitate dry erase marker removal.

How does Markerboard Laminate differ from chalkboard?

Markerboard Laminate is a dual-purpose board designed to be used as a writing board and an overhead and slide projection board. Chalkboard is a single-purpose writing board not suitable for screen projection.

What is Wilsonart® Markerboard Laminate?

Wilsonart® Markerboard Laminate is manufactured to meet the special needs of applications requiring a durable, high-gloss decorative surface that ensures easy erasure of dry erase markers.

How is Wilsonart® HD® performance enhanced?

Wilsonart® HD® enhanced Antimicrobial Protection is built into the HPL to protect the surface against damaging microbes. Antimicrobial agents protect the surface by inhibiting the growth of stain- and odor-causing bacteria, mold, and mildew when used for countertops and work surfaces.

How does the Antimicrobial Protection work?

The antimicrobial protection is built into the decorative layer like AEON™ Performance Technology. It is not a coating. It will not wash away. The antimicrobial protection added to Wilsonart® HD® inhibits the growth of stain- and odor-causing bacteria, mold, and mildew. Essentially, it keeps the surface looking - and smelling - better, longer.

Does the enhanced performance capability wear off or diminish over time?

Wilsonart® HD® Antimicrobial Protection is built in to the decorative layer, with the addition of silver ions and does not deteriorate (wash away or wear off) over time.

Does the enhanced performance capability alter the design pattern in the laminate?

No. The protectant does not affect the beauty and drama of the decorative laminate pattern.

Does Wilsonart® HD® Laminate with Antimicrobial Protection include other Wilsonart patented technologies?

Yes, Wilsonart® HD® Laminate combines the most dramatic designs and textures with Antimicrobial Protection and Enhanced Scratch and Scuff-Resistant AEON™ Performance Technology to produce the best laminate countertops and work surfaces in the market.

Which Wilsonart® products have Antimicrobial Protection?

All Wilsonart® HD® designs have antimicrobial protection built into the product. At this time, antimicrobial protection is only available on Wilsonart HD HPL.

What should I do if one of our Quartz prefabricated guestroom vanities becomes damaged in transit?

Not to worry, we have local inventory throughout the United States prepared to resolve freight damage or fabrication issues that may occur in transit. Contact your local Wilsonart Representative or Wilsonart Customer Service for assistance.

Can I order Quartz Select material for a model room?

Yes! For small quantity requests, please work through your local Wilsonart Representative.

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