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Question and Answers

Does Wilsonart have Care and Maintenance information for its engineered surfaces?

Yes! Wilsonart has Care and Maintenance documents for most of our product categories. More information can be found on the Technical Resources page of our website.  Learn more about the EOScu Care and Maintenance documentation.

What are the results of UV disinfection exposure on Wilsonart materials?

Wilsonart qualifies all laminate (HPL/Chemsurf®/TFL) designs using the Xenon fade test (ISO4586-3) during the development stage. Solid Surface shows a significant resistance to fade upon exposure to UV exposure determined by the Xenon fade testing using NEMA LD3-2005 Method 3.3 (no-effect observed).  We are currently working on a method to test the UV performance metrics of our other engineered surfaces more frequently used in standard healthcare facilities.

What is your process for removing stains on Wilsonart® Solid Surface?

Stains that remain on Wilsonart’s solid surfacing can be easily removed with water and/or commercial cleaner. The removal process may require extra refinishing steps depending on the duration of contact time, frequency and concentration of the staining agent. For more information and a more extensive list of chemicals used, please view our Solid Surface Tech Data – Chemical Resistance Sheet.

What cleaners and disinfectants are appropriate for an EOScu surface?

The following are listed as approved for use on EOScu surfaces: Super Sani-Cloth® Germicidal Disposable Wipes (Wipes with Purple Lid) ECOLAB, Asepti-Wipe II™ (Wipes with Green Lid), Dispatch® Hospital Cleaner Disinfectant Towels with Bleach (Wipes with White Lid), Comet Cleaner with Bleach (Spray Bottle with Red Stripe on Label), Comet Disinfecting Bathroom Cleaner (Spray Bottle with Green Stripe on Label), and Clorox Healthcare Bleach Germicidal Cleaner (Spray Bottle). For more information, please contact your local Wilsonart Representative or email us at healthcare@wilsonart.com

Does Wilsonart test all the various formulations used to create every disinfectant brand on the market?

Wilsonart tests the sensitivity of our material surfaces to the basic chemistry used in four disinfectants (Clorox Healthcare Bleach Germicidal Cleaner, OXIVIR® TB, Virex II 256 and Expose II 256). Note: Specific concentrations used for testing may differ from those used in various commercial disinfectants available on the market.

What are the most popular types of chemical disinfectants used in the healthcare environmental services department?

The most popular types of chemical disinfectants are hypochlorite based disinfectants (i.e., Clorox Healthcare Bleach Germicidal Cleaner), Accelerated Hydrogen Peroxide based disinfectants: (i.e., OXIVIR® TB), Quaternary Ammonium Salt based disinfectants: (i.e., Virex II 256), and Phenol/Chlorophenol based disinfectants: (i.e., Expose II 256).

Can your Solid Surface product be used for signage?

Yes!  Our Solid Surface materials are often used for interior signage.  In fact, several of our designs are translucent and may be backlit to produce an illuminated effect.  We do recommend our materials for interior use only.

Is it possible to develop a custom color for Solid Surface?

Yes! Sometimes you need just the right color to make your design complete and Wilsonart can make that happen. Keep in mind, custom colors will have a higher cost and extended lead times.  Time also needs to be factored in for proofing in order to ensure complete satisfaction with the color prior to actual production. Please contact your local Wilsonart Representative or Customer Service at 800-433-3222 to discuss your specific needs.

Can Wilsonart cut Solid Surfacing at the hotel site?

Yes!  However, on-site fabrication and installation would need to be performed by a certified Wilsonart Fabricator/Installer. For a list of certified fabricators in your area, please contact your local Wilsonart Representative or Customer Service at 800-433-3222.

Does Wilsonart have a blank top Solid Surface or Quartz program?

Yes. We currently offer a blank top Solid Surface program with plans to launch a Quartz program in 2nd quarter, 2017. Please contact your local Wilsonart Representative or Customer Service at 800-433-3222 to discuss your specific needs.